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WeService app for iPhone and iPad


4.2 ( 6752 ratings )
Business
Developer: Simon Tseng
Free
Current version: 1.5, last update: 4 years ago
First release : 23 Sep 2018
App size: 22.53 Mb

Deliver engaging customer service experience from anywhere with WeService.

We understand that life exists beyond the desk and great customer care cannot be tied down to a desk!

Stay engaged with your customers and deliver support on the fly with the WeService app! You can bring your customers along with you - be it working from home or simply stuck in a meeting, you can deliver outstanding customer service experiences in just a few taps.

The key features of WeService include:
• Access and view your tickets
• Respond to tickets and update assignees
• Upload and view attachments on tickets
• Take a photo and attach it to a ticket
• Get push notifications on ticket updates
• A real-time list of activity on your tickets in your notification feed
• View the details of your tickets including comments with text and images
• Invite guests to follow the progress of their tickets - even without downloading the app!