Deliver engaging customer service experience from anywhere with WeService.
We understand that life exists beyond the desk and great customer care cannot be tied down to a desk!
Stay engaged with your customers and deliver support on the fly with the WeService app! You can bring your customers along with you - be it working from home or simply stuck in a meeting, you can deliver outstanding customer service experiences in just a few taps.
The key features of WeService include:
• Access and view your tickets
• Respond to tickets and update assignees
• Upload and view attachments on tickets
• Take a photo and attach it to a ticket
• Get push notifications on ticket updates
• A real-time list of activity on your tickets in your notification feed
• View the details of your tickets including comments with text and images
• Invite guests to follow the progress of their tickets - even without downloading the app!